GetGenuine - now giving you more value with our very own GetGenuine points!
From homewares and appliances to gadgets, games and technology, the Rewards Shop is stocked with the latest products from leading brands.
Browse the Rewards Shop
Don’t have quite enough points for that reward or simply can’t wait? Use a combination of points and cash to redeem your reward with our Points + Pay feature.
Our Dream Rewards concierge service gives you the
power to choose how you use your points.
Whether you want to go on holiday, a fishing trip or have your eye on a sparkly diamond ring, simply call us on
1800 GET GEN (438 436) and we’ll do our best to
source your Dream Reward.
They're your points, so you choose how to use them!
HERE'S SOME OTHER SUGGESTIONS...
USE YOUR POINTS FOR ANYTHING YOU WANT!
Simply continue purchasing genuine parts from any participating dealers and you’ll earn GetGenuine points for every dollar you spend.
All your GetGenuine membership details in the palm of your hand.
The GetGenuine app makes it easier for you to view your points balance, browse thousands of rewards, receive the latest deals and promotions, make redemptions, connect to additional programme partners and so much more! Download the exclusive member app from the App Store or Play Store today.
Get the most out of your membership by connecting with more dealers to earn more points on all your genuine parts purchases.
Don’t have quite enough points for that reward or simply can’t wait? Use a combination of points and cash to redeem your reward with our Points + Pay feature.
Our Dream Rewards concierge service gives you the power to choose how you use your points.
Whether you want to go on holiday, a fishing trip or have your eye on a sparkly diamond ring, simply call us on
1800 GET GEN (438 436) and we’ll do our best to source your Dream Reward.
• Access your current points balance
• Manage your account
• View your wish list
• See who you’re earning points from
• Access the latest news and promotions.
More points = more rewards!
Connect with more Dealers
Your new look dashboard now shows you more.
Open up a world of opportunities and new features with your GetGenuine points.
Use your GetGenuine points in our new online Rewards Shop!
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Why did GetGenuine launch a new points currency?
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We have always been looking for ways to improve the program and provide more value to the members and partners.
Switching to a new point currency:
- Allows you to get more rewards for the same spend.
- Enables you to redeem for flights with any airline, any seat, at any time and saves you from paying extra costs (i.e. carrier charges).
- Opens up a broader range of rewards to choose from, including a concierge service enabling you to request for just about any reward of your choosing.
- Gives you more access to program information and point-earning opportunities via an easy-to-use mobile app.
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What can I use my GetGenuine Points for?
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You can redeem your GetGenuine Points for:
- Thousands of rewards from our online Rewards Shop (rewards-shop.com.au), ranging from top-brand electronics to homeware, outdoor/camping gear, sports equipment, personal accessories, premium wine, magazine subscriptions and a whole lot more.
- Just about anything under the sun via our Dream Rewards concierge service.
- Domestic and international flights, accommodation, car rental and travel packages via our Dream Rewards concierge service.
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When will I start to receive GetGenuine Points?
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From the 1st of July 2018, all points credited to your GetGenuine account will be GetGenuine Points, no matter when the eligible spend occurred.
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Will my GetGenuine Points balance start at nil?
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Yes. Because we are launching a totally new point currency, all members will begin with a nil point balance. The more eligible spend you have over time, the faster your points balance will grow.
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What will happen to the Qantas Points I have earned?
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All your Qantas Points earned (and not redeemed) from the GetGenuine Program will remain in your Qantas Frequent Flyer account. The final batch of Qantas Points credit from GetGenuine into your Qantas Frequent Flyer account occurred in late June.
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Can I convert my GetGenuine Points to Qantas Points?
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No. At this point in time, there are no plans for a point exchange facility. In order for you to maximise the value of your GetGenuine Points, we encourage members to redeem rewards from our Rewards Shop.
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Can I convert my Qantas Points earned through GetGenuine to GetGenuine Points?
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No. At this point in time there are no plans for a point exchange facility in this way.
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Do GetGenuine Points expire?
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Your GetGenuine Points will only expire if you have three (3) straight years of inactivity – i.e. no points earned or redeemed. We will contact you prior to points expiry to notify you in advance to give you a chance to redeem your points for rewards.
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Where can I earn GetGenuine Points?
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You can earn GetGenuine Points from any participating GetGenuine dealer, just like you did when you were earning Qantas Points. For a complete list of participating dealers, go to https://www.getgenuine.com.au/earn-points.
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How do I log in to my GetGenuine member dashboard and app?
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To log-in to your GetGenuine member dashboard, simply click on the Sign In button at the top-right-hand corner of the GetGenuine website (getgenuine.com.au) and enter your email address and password. If you don’t remember your password, click on the Reset password link and you will be emailed a new password. Note that your log-in details for the mobile app will be the same for your member dashboard.
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What if I want to set up a new account with a participating dealer?
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Call us on 1800 438 436 and we will be able to assist you. Alternatively you can add dealer relationships in your Dashboard.
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Where can I download the GetGenuine mobile app from?
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You can download the GetGenuine mobile app by searching for GetGenuine AU in the Apple App Store or on the Google Play Store.
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Will there be opportunity to earn more Points within and beyond GetGenuine in the future?
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Yes, we are committed to grow the list of brands and dealerships offering GetGenuine Points over time. Also, check your emails for further announcements on additional ways to earn GetGenuine Points.
Call our friendly team on 1800 GET GEN
Keep reading to learn how!
*Terms & Conditions apply.
Log in and use the Wish List to save rewards you’ve got your eye on and we’ll let you know when your favourite rewards are on special or when you have enough points to redeem them!
From homewares and appliances to gadgets, games and technology, the Rewards Shop is stocked with the latest products from leading brands.
They're your points, so you choose how to use them!
HERE'S SOME OTHER SUGGESTIONS...
Any airline, any seat, any time – just let us know when and where you want to go we’ll do the rest. Having the flexibility to choose an airline also means that you’ll earn their status credits and frequent flyer points on your flight booking too.